TANXA BPO OUTSOURCING INDIA PVT LTD

Simplified Solutions for Simplified World

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 TANXA BPO OUTSOURCING PVT LTD is one of the growing in the ITES & BPO sector, with a sharp focus on enhancing the customer related processes. We are one of the organizations in ITES BPO industries which provide superior returns to clients through our production on time. Our services are inclined to both Domestic and International Clients. Integrity, Customer Satisfaction, Unremitting Enhancements and Innovation with a touch of unique professionalism are our epitomes.   TANXA provides innovative, effective and high quality Business Process Outsourcing (B.P.O.) services to customers worldwide. We TANXA offer a seamless delivery of services from our state-of –the art facilities in India. Our outsourcing services help alleviate the risks and secure benefits through a structured, proven approach.     TANXA assists customers by managing their contact centre, back office operations and technical helpdesks through a solution approach, enabling them to focus on their key business priorities. Our solutions are based on proven industry best practices, and provided by the best talent available in India. 

Our team comprises of young, highly experienced and talented individuals from diverse areas of the market. Our center comprises of overall 50 seats powered with technology and performance driven people. We aim at providing the best level of customer satisfaction by providing services to meet specific client requirements with high levels of accuracy and turnaround time. Quality is our thoughts and actions and it is the most desired and focused parameter for TANXA BPO OUTSOURCING PVT LTD & consultant, and it is the central to everything our company does. This focus on Quality which enables us to deliver projects on time and within budget expectations.We will work hand-in-hand with you as a partner to build strong, successful, long-lasting   relationships with you, your business, and your customers. Finally ,but not the least for further discovery of our reliable and improving B.P.O services you may contact us ( Respected visitor we value your feedback).

 

 

Vision

TANXA BPO OUTSOURCING PVT LTD believes in providing top class customer support for organizations across the globe in outsourcing and management sector. With our highly equipped staff and expertise, TANXA BPO  deem in adding significance in the market and to become most overriding service provider following few principles which are as below: Offer Low cost and error free services Utmost Client Satisfaction and Delight Under commitment and over deliverance 

 100 % visual verification of each document by senior quality checks team. Based on our experience, we then triple-pass certain complex documents and check for errors. Automated and semi automated checks for spelling of Names and Titles. Individual Checks on the data to be dispatched by Project Management Team.

Mission

To achieve maximum customer satisfaction through dedicated and sincere hard work under simple but smart norms and strategies. To provide a comfortable quality working environment. To provide impeccable services across all verticals and to arrest high end customer confidence and satisfaction. To emerge as the best companies to deliver complete outsourcing, consulting and management solutions across all industries.

Goals

Short Term

To maintain Client and Employee satisfaction to the best of our abilities. To set high standards of the organizations across all industries. To keep up pace with existing processes and to reach target oriented responsibilities.

Long Term

Best of breed and most valued partner for all clients. Expand and make our presence across all business domains. To be best of is, the best of was and best of ever will be.

Data Conversion Services

  • —Document Conversion
  • —XML Conversion
  • —HTML Conversion
  • — Book Conversion
  • PDF Conversion
  • — E- Publishing
  • —JPGE to Doc

 

 

 Data Processing Services
  • —Data Processing
  • —Forms Processing
  • —Insurance Claim Processing
  • —Check Processing
  • —Image Processing
  • —OCR Cleanup
  • — Survey Processing
  • —Data Mining
  • —Data Cleansing
  • —Capture Processing
  • —IDS Creation process

 

 

 

 

VOICE PROCESS SERVICES

 

 DOMESTIC AND INTERNATIONAL

—Inbound Customer Care
—Outbound Telemarketing
—Customer Satisfaction Surveys 
—Recruitment and Marketing                 
—Medical  Transcription
—General  Transcription                           
—Audio Transcription

  QUALITY POLICY 

   We focus on quality of services in all spans of functions to meet    the objectives of not only the clients but across the organization. 

    Tanxa delivers its quality of services to its clients by auditing  the Process and performance of its people based on client's quality parameters.

     We 99.9% records all the calls of customer interaction and the skilled, Quality team evaluates, gives feedback and trains to assure quality of service to its customers